Your Data Is Secure

Privacy Policy – Betwaybet: How We Collect and Protect Your Data

BetwaybetWhen you register with us, we collect certain information. Learn more on this page — what data is collected, how it is used, and how it is kept secure.

Last updated: January 2026 Translated into Bengali SSL Secured GDPR Compliant

Your Data — Our Responsibility

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256-bit Encryption
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Sale of Data to Third Parties
2FA
Two-Factor Security
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Data Protection Monitoring

Key Highlights of Our Privacy Policy

A quick summary of the key points in plain language

What Data We Collect

We collect your name, mobile number, date of birth, and payment details. No information is collected without your knowledge.

How Your Information Is Used

Your data is used to provide services, verify identity, and ensure security. Your consent is obtained before any marketing communications.

How We Keep It Secure

Your data is fully protected through 256-bit SSL encryption, firewalls, and regular security audits.

Third-Party Policy

Your data is never sold. It may only be shared on a limited basis for payment processing or legal compliance.

Your Rights

You have the right to view, correct, or delete your data. You can submit a request to our support team at any time.

Cookie Policy

We use cookies to improve your experience on the platform. You can manage cookie preferences directly from your browser settings.


1Introduction & Scope

Betwaybet ("We", "our", "platform") take your privacy seriously. This Privacy Policy explains how, when you Betwaybetwhat information we collect when you use the website or app, how it is used, and the steps we take to keep your data secure.

BetwaybetBy creating an account on or using the platform, you are considered to have accepted the terms of this Privacy Policy.

This Policy BetwaybetApplies to all services — including the website, mobile app, live chat, and email communications.

2What Data We Collect

Betwaybet Two types of data are collected — what you provide directly and what is gathered automatically while you use the platform.

Data Type What Data When It's Collected
Identity InformationFull name, date of birth, NID numberDuring Registration & KYC Verification
Contact InformationMobile number, email addressUpon Registration
Financial InformationBKash/Nagad/Rocket number, transaction historyPayment Timing
Device InformationIP address, browser, operating systemAt Login
Usage DataBetting history, game logs, session durationEvery Session
Location DataApproximate location (IP-based)For geo-blocking verification

We never collect your full payment card number or bank PIN.

3How We Collect Information

Information is collected through the following methods:

  • Provided Directly: Anything you submit via registration forms, KYC uploads, support chat, or email.
  • Automatic Collection: Through cookies, session trackers, and log files.
  • From Third Parties: Transaction confirmation data from payment providers (bKash, Nagad).
  • Identity Verification Service: An authorized third party for NID verification as part of the KYC process.

4How We Use Your Data

Betwaybet Your information is used only for specified purposes — never beyond its intended scope.

  • Account Management: Login, session management, and account security.
  • Payment Processing: Processing deposits and withdrawals.
  • Identity Verification: Compliance with KYC & AML policies.
  • Security: Blocking fraud and unauthorized access.
  • Service Improvement: To improve your experience on the platform.
  • Legal Obligation: Complying with regulatory authority directives.
  • Marketing: Promotional offers are only sent with your explicit consent.

You can opt out of marketing communications at any time — through your account settings or by contacting support.

5Data Sharing & Third Parties

Betwaybet We never sell your personal data to third parties for marketing purposes. Data may be shared only in the following limited circumstances:

  • Payment Provider: To verify transactions made with bKash, Nagad, or Rocket.
  • KYC Provider: An authorized service for identity document verification.
  • Cloud Infrastructure: For data storage — always with encryption.
  • Legal Authority: Under a legal order from a court or regulatory authority.

Data processing agreements are in place with all third parties to ensure privacy standards are upheld.

6Security Measures

Betwaybet We follow industry-leading standards to keep your information secure:

  • 256-bit SSL Encryption: All data transfers are encrypted.
  • Firewall Protection: Multi-layered firewall protection against unauthorized access.
  • Regular Security Audits: Periodic assessments conducted by third-party security experts.
  • 24/7 Monitoring: Real-time monitoring for suspicious activity.
  • Two-Factor Authentication (2FA): An extra layer of security at login.

However, no transmission over the internet can be guaranteed as completely secure. We encourage you to use a strong password and enable 2FA on your end.

7Data Retention Period

Different types of data are retained for different periods:

Data TypeRetention PeriodReason
Account InformationFor the duration of active account + 5 yearsLegal Obligations
Transaction history7 YearsAML & Tax Regulations
KYC Documents5 YearsRegulatory Requirements
Support Conversations3 YearsDispute Resolution
Cookie Data30 Days – 2 YearsVaries by Type

Upon expiry, data is securely deleted or anonymized.

8Your Rights

Betwaybet As a user, you have the following rights:

Right to Access You can find out what information we hold about you.
Right to Correction You can request corrections to any inaccurate or outdated information.
Right to Deletion You may request deletion of your data unless we are required to retain it by law.
Right to Restrict Processing You can request to restrict the use of your data under certain circumstances.
Right to Portability You can request a copy of your personal data.
Right to Object You can opt out of marketing communications at any time.

To exercise these rights, email us at support@betwaybet.im or reach out via live chat. We typically respond within 30 days.

9Cookie Policy

Betwaybet-'s platform uses cookies to enhance your experience. Cookies are small text files stored in your browser.

All cookies except essential ones can be managed through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

10Minor Protection

Betwaybet We do not collect data from or permit platform access to anyone under 18. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

If you believe a minor has accessed Betwaybet without your knowledge, please contact our support team immediately.

11International Data Transfers

Your data may be processed or stored on servers located in other countries as required to deliver our services. We ensure that adequate data protection measures are in place in any destination country.

All international data transfers Betwaybet-'s Standard Contractual Clauses are followed for all such transfers.

12Policy Changes & Updates

Betwaybet This Privacy Policy may be updated from time to time. Any changes will be published on this page, and for significant updates, a notification will be sent to your registered mobile number or email address.

You can check the "Last Updated" date at the top of this page to see when changes were last made. We recommend visiting this page regularly.

13Contact & Data Protection Officer

For any privacy-related questions, complaints, or requests, please reach us through the following:

  • Email: support@betwaybet.im
  • Live Chat: Available 24/7 at the bottom-right corner of the site
  • Support Ticket: Open a ticket from your account

Privacy-related requests are typically processed within 30 Business Days will be responded to.


FAQ

FAQs for New Members

Betwaybet-'s cricket betting covers a wide range of markets. Some of the most popular:

  • Match Winner: Bet on which team will win. Simple and ideal for beginners.
  • Total Runs: Total runs in a specific innings or over — in Over/Under format.
  • Top Batter/Bowler: Which player will score the most runs or take the most wickets.
  • In-Play Betting: Real-time bets placed during a match. Odds update after every over.
  • Toss Winner: Which team wins the toss — straightforward, but with lower odds.

Learn More Betting Guide View page.

BetwaybetKYC (Know Your Customer) verification is mandatory on - as we are legally required to comply with international Anti-Money Laundering (AML) regulations. It also protects you — ensuring no one can make withdrawals using your identity.

What You Need to Submit:

  • National ID Card (NID): Clear photos of the front and back.
  • Selfie: A photo taken directly on camera while holding your NID.
  • Payment Method Verification: A screenshot of the mobile number used for the deposit.

All images must be clear and legible. Verification is typically completed within 24–48 hours. A passport is also accepted if you do not have an NID.


Safe & Transparent

Your Data Is Safe — Join Betwaybet with Confidence

SSL encryption, a zero data-selling policy, and 24/7 Bangla support — your privacy is our commitment.

No Hidden Charges Data Is Never Sold Instant bKash Payment For Members 18+
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